Our website uses its own and third-party cookies to personalize navigation and improve its services by analyzing browsing habits. If you continue browsing, you accept its use in accordance with our Cookies.
We are on the street Nou de la Rambla, 113. These are the best options to get there:
We do not have an own parking, but these are some addresses of the closest parkings to Apolo:
We do our best to be accessible to everyone, and our rooms are suitable for people with reduced mobility.
We also have an elevator to facilitate access to different levels and chairs that can be requested, the same day of the event, to the security personnel that you will find at the door of the venue.
We have a cloakroom that starts working when the doors of the hall are opened. The cost of the service is 2 € per piece of clothing and it must be paid in cash. You can keep your bags and pieces of clothing in the cloakroom. It is compulsory to leave luggage, helmets, skates and other larger objects there, which cannot be entered in the hall.
Have you forgotten to pick up a garment from the cloakroom?
You can come and pick it up when Apolo’s doors open, this is the time when the cloakroom service is activated. The opening hours of doors vary according to the day and the event that is held, check them on our schedule page.
Write an e-mail to email@example.com and describe the object you have lost and we will answer you as soon as possible.
Credit/debit cards are accepted inside the venue, but if you want to buy tickets at the ticket office, it is recommended to take the amount in cash.
In order to respect the neighbours’ rest, smoking is not allowed outside, but we have enabled a space for outdoor smokers in La (3), where you can also buy cigarettes. Smoking is forbidden in the rest of our facilities.
If you feel unwell, contact our room staff (security, waiters, cleaning staff, etc.) and they will assist you. Sala Apolo has a first aid room.
The sessions of our resident clubs Milkshake and Churros con Chocolate do have VIP areas. If you are interested, you can buy your VIP ticket in the event of the corresponding session on our website.
In the case of Nitsa Club, the balconies are freely accessible for everyone.
If you can’t find the confirmation email, check your spam or junk mail folder. If it is not there, and you have bought your ticket on our sales platform, Notikumi, you can find it online by entering your data in the “My Tickets” section of the buyer’s platform.
If you have purchased the ticket on another ticketing platform, please contact it directly. You will find the contact email or telephone number on the corresponding website.
Can you buy tickets in advance at the box office?
Advance tickets are purchased exclusively through the Internet, you will find a reliable sales link in the event of our website.
Tickets will only be sold at the box office on the day of the event and at the doors opening hours indicated.
Tickets will only be sold at the box office if they have not been previously sold online. It is recommended to buy the advance tickets online to avoid the risk of them running out sooner and to avoid crowds on the day of the event.
If a concert is postponed or cancelled, we will notify it in the corresponding event on our website's schedule. There you will also find what steps must be followed if you want a refund. In case of postponement, all the previously purchased tickets will be valid for the new date.
Concerts end approximately between 23.00 h and 23.30 pm on the same day and the club sessions between 05.00 h and 06.00 h the next day.
You can check the specific times of each event in our schedule.
The minimum age to enter a concert is 16 years old. Minors under 16 years of age may enter accompanied by their father, mother or legal tutor or by another adult, as long as they provide signed the authorization of minors.
The minimum age to enter a club session is 18 years old, starting at midnight.
The entry with T-shirts or emblems of sports teams is not allowed. You cannot enter with costumes or any of their accessories.
You can bring small and compact cameras or single-use cameras. Professional or Reflex cameras are not allowed.
The claim forms can only be filled out in person during the hours in which the venue is open to the public. You must request it to the person in charge of the room.
If you are interested on working with us, you can send your CV to firstname.lastname@example.org
Write to email@example.com
You have to present one of the following certificates issued by a public health service.
- Valid vaccination certificate (only valid 14 days after 2nd dose)
- Certificate of negative diagnostic test (in the last 72h for PCR and 48h for antigen test). Tests must be done in a center approved by the Generalitat de Catalunya. In the following link you will find the list of centers that is continuously updated and expanded: https://canalsalut.gencat.cat
- Recovery certificate
In addition, you must show your ID or passport.
Check that your COVID passport gives you access here: https://verificacovid.gencat.cat/
*Don't wait until the last minute! We strongly recommend arriving at the venue before the concert starts to speed up queues and Covid passport verifications.*